Terms of Delivery

The Seller is committed to arrange safe and comfortable travel for every sold dog. The Seller delivers worldwide and the Buyer may choose among two Shipping Methods:

Air transport

The comfortable travel of the ordered dog is ensured by one of the most trusted animal forwarders Worldwide Logistics, the Seller’s contact partner. Every dog will travel in a special, climate controlled and pressurized compartment within the aircraft and he or she will get premium care during the journey. Air transport are fast and express.

Road transport

The Seller offers door to door delivery service free of charge to seven European countries: Hungary, Austria, Slovenia, Czech Republic, Slovakia, Croatia and Serbia. The Seller will deliver the ordered dog to the Buyer’s home in a customized and air conditioned vehicle. The Seller’s drivers are experienced animal handlers and they always give priority to the ordered dog’s welfare and safety on the road. During traveling the Seller’s colleagues exercise, feed and provide clean water to every dog. The Seller always follows the strictest cleaning and disinfection regulations.

As soon as the Seller receives the full payment, he starts to organize the transportation for the ordered dog. Generally speaking, traveling is possible between 7 to 10 weeks of age depending on the regulations of the destination country.

It is the Seller’s responsibility to inform the Buyer about the travel related issues and details before and during the delivery.

The Seller may use third party carriers to deliver the ordered dogs.

The Seller cannot be held responsible or liable for delivery delays as they can happen for numerous reasons such as bad weather conditions, the selected dog is not fit to travel, strikes, logistics issues, mechanical failure, late import documents or any other unforeseen events. This applies to all transportation methods.

If the Buyer asks the Seller to delay the agreed delivery time and the Seller has to recalculate the Shipping Price, the Buyer has to pay the difference that may arise as described in Processing Order section.

The Shipping Prices are subject to change without notice but changes will not affect orders that have already been accepted and confirmed.

It is the Buyer’s responsibility to meet all the legal requirements of importing a dog to the destination country.

EnglishFrenchGermanItalianSpanish