The Seller’s Guarantee Policies (Health Guarantee and Lifetime Puppyness Guarantee) are binding parts of these General Terms and Conditions.
The Guarantee period starts as soon as the Buyer receives his or her ordered dog.
Every dog advertised at www.quality-puppies.com is guaranteed to be checked by the Seller’s certified veterinarian before departure.
It is the Buyer’s responsibility to take his or her ordered dog to his or her own veterinarian to be examined within 72 hours after arrival. If the vet declares that the dog is healthy and issues a clean bill of health, the Seller asks the Buyer to email back this document. Any claims of unsatisfactory health must be reported to the Seller immediately otherwise the Buyer may lose his or her right to the guarantees.
As it may be needed for future reference, the Buyer should keep all veterinarian records in a safe place.
The Buyer should inform the Seller about any health issues immediately after discovering it. The Buyer should remember that most problems can be solved before they become an issue.
Every dog sold at www.quality-puppies.com always remains the Seller’s top priority and therefore up-to-date information about his or her well-being is always warmly welcomed. The Buyer can share with the Seller the dog’s current weight, nutrition, training schedule, daily exercises, socialization, vet checks, etc.