The General Terms and Conditions represent the entire agreement between the Seller and Buyer and are written in English language.
For buying a dog, registration on the website (www.quality-puppies.com) is not necessary however at the end of the purchasing process the Buyer shall accept these General Terms and Conditions and the Seller’s Privacy Policy. The Seller’s Privacy Policy is binding part of these General Terms and Conditions
By accepting the General Terms and Conditions and the Privacy Policy, the Buyer shall confirm that he or she is familiar with their contents and agrees to be bound by them.
THE ADVERTISED DOGS ON THE WEBSITE
The Seller sells live dogs through its webshop that is operated on its website: www.quality-puppies.com
The advertised dogs may only be purchased through the webshop and online. The Seller reserves the right to withdraw a dog on sale at any time without any prior notice.
The Seller takes liability for the origin of the photos of every dog on sale at its website: www.quality-puppies.com
PEDIGREE
If a dog on the website is advertised with a FCI pedigree, it is the Seller’s responsibility to provide it for the Buyer free of charge.
If the Buyer orders and pays an extra charge for an Export Pedigree, it is the Seller’s responsibility to provide it for the Buyer. Export Pedigree is needed in case the Buyer plans to participate in dog shows or intends to breed. It is necessary to transfer the original pedigree registration (FCI pedigree) of the dog to the kennel club in the Buyer’s country. The Buyer has to present the Export Pedigree to his or her kennel club to obtain a local registration.
The Seller should provide the applicable pedigrees between 2 and 6 months after the purchase but shall not be liable for any delays due to the national Kennel Clubs in Europe. In case of delays the Seller has to inform the Buyer immediately.
RESPONSIBLE DOG OWNERSHIP
Buying a dog is a huge responsibility. Having a dog takes a lot of time, money and commitment. By accepting the General Terms and Conditions, the Buyer undertakes that she or he will be a Responsible Dog Owner that is determined by the following criteria:
As a Responsible Dog Owner the Buyer is conscious of owning a dog, a living thing and always keeps this in eyesight. For a Responsible Dog Owner the safety, health, comfort and long-term happiness of a dog are paramount.
As a Responsible Dog Owner the Buyer always provides proper nutrition and fresh water for his or her dog.
As a Responsible Dog Owner the Buyer begins grooming his or her dog when she or he is still a puppy to be used to it at an early age. Grooming is more than just maintaining the cleanliness of a dog. Regular grooming is about the physical health and well-being of a dog and not just his or her good-looking appearance.
As a Responsible Dog Owner the Buyer recognizes the importance of socialization of his or her dog as it is a key factor to his or her overall wellness and health. Improperly socialized dogs are fearful of unusual or new circumstances and may risk other people, children or dogs.
As a Responsible Dog Owner the Buyer makes sure that his or her dog receives proper training and should obey certain commands such as: Sit, Down, Stay and Come. Walking on leash or without it is also part of a good training.
As a Responsible Dog Owner the Buyer provides daily exercise to his or her dog. Mental stimulation is just as important as physical exercises. Playtime and attention is a key factor of having a happy dog and being a happy owner.
As a Responsible Dog Owner the Buyer provides proper medical attention for his or her dog and keeps all necessary vaccinations current. The Buyer is aware and ready to bear the medical costs in case his or her dog falls sick and needs medical care.
As a Responsible Dog Owner the Buyer ensures his or her dog’s proper identification such as registered microchip and collar tags.
As a Responsible Dog Owner the Buyer is not only responsible for his or her dog but also for any neighbor and community where he and his dog(s) live.
As a Responsible Dog Owner the Buyer always properly picks up and disposes of his or her dog’s poop.
As a Responsible Dog Owner the Buyer always observes and respects the local leash and other laws related to owning a dog.
The Buyer will not sell or give his or her dog to a pet shop, retail store, dog dealer, animal testing facility, research facility or an agent for any such business or facility.
The Seller reserves the right to take back a dog in case of improper treatment of the dog. In this case no refund will be paid.
CUSTOMER SERVICE
To manage Customers’ feedback, to investigate possible complaints and to provide all kinds of information to Customers, the Seller operates an electronic Customer Service that is available at the following email address: support@quality-puppies.com
The Seller’s personalized Customer Service operates on workdays (Mon-Fri) from 8 am until 7 pm Central European Time (CET).
If the Buyer wants to reach the Customer Service out of office time, he or she should leave a message and they will contact him shortly.
COMPLAINTS
The Seller will investigate and reply in writing to every complaint within 30 days from the date of receiving it. If the Seller rejects a complaint, he has to justify the reason and keep the reply for one year for the Hungarian authorities supervising his activity.
OTHERS
The Seller does not guarantee temperament but assure that every dog advertised on the website was born and lived in a secure and loving environment in the breeders’ household and got daily proper socialization. After receiving the ordered dog, it is the Buyer’s responsibility to provide a good and safe environment with proper socialization.
The Seller cannot guarantee that the Buyer can breed the ordered dog but if the Buyer is interested the Seller can let him or her know his professional opinion.
There is no guarantee that the ordered dog evaluated to be of “Show Quality” will be successful in the show ring as an adult. However, the Seller encourages the Buyer to participate in these events.
GENERAL
The Seller and the Buyer has made no other agreements, promises, representations or warranties, express or implied, unless specifically stated in these General Terms and Conditions. The Buyer understands and accepts that no cash or credit card refunds will be given, all Deposits are non-refundable and sale is final. The Buyer and Seller agree that these General Terms and Conditions are in full force when the Buyer accepts them by selecting the appropriate check box as the last step of the order process. If either the Seller or Buyer takes legal action regarding these General Terms and Conditions, action will be initiated in the country of the Seller’s residence, Hungary.
JURISDICTION
This website is maintained for the Buyer personal use and viewing. By placing an order, the Buyer agrees to be bound by the General Terms and Conditions set out above.
The Seller may revise the General Terms and Conditions to reflect changes in its business, conditions, technology and to laws and regulations. The Seller will publish the amended General Terms and Conditions on its website and they will come into force at the time of their publication. For confirmed orders the General Terms and Conditions valid at the time of the order will stay in force.
If any provision of the General Terms and Conditions are determined by a competent authority to be invalid or unlawful to any extent, such provision will be to that extent severed from the remaining Terms and Conditions which will continue to be valid.
The Seller and the Buyer intend to settle by peaceful means any disputes which may arise between them.
The Buyer must file any claim arising in relations to the General Terms and Conditions in a court of competent jurisdiction in Budapest, Hungary, within one year after the cause of action has arisen or such cause will be barred, invalid and void.
The General Terms and Conditions and all matters that might arise shall furthermore be governed by the laws of Hungary and will be subject to the jurisdiction of the competent Hungarian courts.